What
is your return policy?
Oxigensupplies.com does not allow returns or exchanges on any opened, unsealed, or used products. We will gladly exchange or refund a product if it has not been opened, damaged or used.
All returned items must be in the original condition with the original packaging and must be returned within 30 days of purchase with an authentic receipt.
Please note: Shipping charges will not be refunded or credited. Return shipping must be paid by the client.
All products that arrive damaged or defective must be reported to Oxigensupplies.com within 24 hrs of delivery. We will not issue a refund or provide a replacement for products outside of this timeframe.
Make-up will not be refunded, exchanged or credited under any circumstances due to hygienic reasons.
What
payment methods do you accept?
We accept all major credit cards, including Visa,
Mastercard, American Express and we also accept payment through PayPal.
How
long does shipping take?
We offer standard shipping for all orders, which typically
takes 3-5 business days for delivery. If you need your order faster, we also
offer expedited shipping options.
Do
you ship internationally?
Yes, we ship to most countries around the world. Please note
that international shipping may take longer and may be subject to additional
fees or taxes.
Are
your products cruelty-free?
Yes, we are committed to providing high-quality beauty
products that are also cruelty-free. We do not test our products on animals,
and we only use ingredients that are ethically sourced and produced.
Do
you offer samples or freebies?
We occasionally offer samples or freebies with certain
purchases or promotions. Be sure to sign up for our email list and follow us on
social media to stay up-to-date on the latest deals and offers.
Can
I cancel or change my order?
If you need to cancel or change your order, please contact
us as soon as possible. We will do our best to accommodate your request, but
please note that orders may already be in the process of shipping and may not
be able to be cancelled or changed.
How
can I contact customer service?
You can contact our customer service team by email or
through our website. Our email address is info@oxigesupplies.com.
We are available to answer your questions or concerns Monday through Friday
from 9am to 5pm EST.